Returns & Exchanges

Do You Offer Returns?

Yes, but each return has to be pre-approved by Living Herbal Farmacy and each returned item must be in its original sealed packagin

How Do I Start the Return Process?

You have 7 days from the date of delivery to request approval for a return. To start a request for a return, simply email us at and state in the subject line Return, then give us a few brief sentences stating your request and the reasons why you would like a return.

After I Send A Request For A Return, What Should I Do?

Be patient, we will contact you as soon as we can and let you know if your return request was approved. At that time, you will receive further instructions on how to mail the products back to us.

Is There A Fee For Returns?

We charge a 20% restocking fee on all returns since each Living Herbal Pharmacy product is made to order.